GAINR ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
1. INFORMATION WE COLLECT
1.1 Information You Provide
- Account Information: Name, email address, username, profile picture when you create a GAINR account
- Health & Fitness Data: Weight, height, body measurements, workout logs, nutrition intake, progress photos you voluntarily share
- Payment Information: Credit card details and billing address for premium subscriptions (processed securely by third-party payment providers)
- Communications: Support requests, feedback, and correspondence you send to us
1.2 Automatically Collected Information
- Usage Data: Features used, workout duration, frequency of app opens
- Device Information: Device type, OS version, unique device identifiers
- Location Data: General location (city-level) for workout tracking features
- Cookies & Tracking: Session data for app functionality and analytics
2. HOW WE USE YOUR INFORMATION
We use collected information to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, security alerts
- Respond to your comments, questions, and customer service requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent or unauthorized activities
- Personalize and improve your experience
- Provide gamification features: XP, levels, badges, leaderboards
3. DATA SHARING & DISCLOSURE
We do NOT sell your personal information.
We may share information in the following circumstances:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, payment processing)
- Legal Requirements: When required by law or to protect rights, safety, or property
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize sharing
- Leaderboard Data: Your username, level, and XP may be visible to other users in the global leaderboard (no personal contact info)
4. DATA SECURITY
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL.
Secure Storage
User data is stored in secure, access-controlled databases with regular security audits.
Breach Notification
In the event of a data breach that affects your information, we will notify you within 72 hours.
5. YOUR RIGHTS & CHOICES
ACCESS
Request a copy of your personal data
RECTIFICATION
Correct inaccurate personal data
ERASURE
Request deletion of your data
PORTABILITY
Receive your data in a portable format
Note: You can exercise these rights by contacting us at support.gainr@gmail.com. We will respond within 30 days.
6. CONTACT US
If you have any questions about this Privacy Policy, please contact us:
CHILDREN'S PRIVACY
GAINR is not intended for users under 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately at support.gainr@gmail.com.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.